Privacy Policy

Last Updated: April 30th, 2024

Welcome to Stan, a social voice messaging app.This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and protect personal information from users who use our app. We take your privacy seriously and are committed to protecting your personal information in accordance with applicable laws and regulations. By using our app, you consent to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use the app.

Definitions 

  • "App" refers to the Stan anonymous voice message application.
  • “Applicable Law” means all statutes, enactments, acts of the legislature or parliament, laws, ordinances, rules, by-laws, regulations, notifications, guidelines, policies, directions, directives, and orders of any governmental authority, as may be applicable to you or the Company.
  • "Content" means any text, graphics, images, music, software, audio, video, information, or other materials hosted on the App.
  • "Device" means any electronic device capable of accessing the App, such as a smartphone, tablet, or computer.
  • “Personal Information” means information that identifies (whether directly or indirectly)  a particular individual, and may include the individual’s name, email address, profile picture, telephone number, date of birth, age, gender, interests, education history and location.
  • "Service" refers to the services provided via the App by the Company.
  • "Terms" means these Terms of Service.
  • "User" refers to any person who uses the App.



Overview

Stan allows users to send voice messages to each other using registered usernames and photos. Stan may disclose certain information about the sender, such as their IP address or browser user agent, to ensure compliance with legal and safety obligations. 

Personal Information We Collect

We collect personal information from Users when they download and use the App.This information includes:

  • Account information: We collect information from Users when they sign up for Stan, such as their email address, age, and Instagram or Snapchat handle.
  • Messages: We collect messages that Users send to each other through the App.
  • Feedback or correspondence: We collect information that you provide when they contact us with questions, feedback, or product reviews.
  • Usage information: We collect information about how you interact with our App, including the type of content you upload or otherwise submit to us, and information you provide when they use any interactive features of the app. As a voice-driven application, we collect and store your voice inputs to provide and improve our messaging services. 
  • We also collect certain information automatically, including device data and online activity data. This information helps us to improve the user experience of our App. 

How We Use Your Personal Information‍

We use your personal information to provide, improve, and personalize the App, as well as to develop new features and services. We may also use your personal information to:

  • Communicate with you about your account or the App, including marketing or promotional materials, and other information that may be of interest to you.
  • Provide you with customer support.
  • Respond to your inquiries and requests.
  • Conduct research and analysis to improve the App.
  • Comply with legal and regulatory requirements.
  • Enforce our Terms of Service.

Disclosure of Personal Information

We may share your personal information with third parties in the following circumstances:

  • With service providers that perform services on our behalf, such as hosting and data analysis.
  • With third-party partners for marketing and advertising purposes.
  • With law enforcement agencies or regulators in response to a legal request or as required by applicable laws or regulations.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.
  • With your consent or at your direction.

Eligibility 

Our Services are not intended for use by children under 13 years of age. If we learn that we have collected personal information through the Services from a child under 13 without the consent of the child’s parent or guardian as required by law, we will delete it. In certain cases, this age may be higher than 13 due to local regulatory requirements. If you do not meet the age requirements as per Applicable Law, you must immediately navigate away from the App. 

You authorize us, directly or through third parties, to make any inquiries or verifications we consider necessary to confirm your age and identity, if required. We reserve the right to close, suspend, or limit your access to the App if we are unable to verify your identity after reasonable inquiries.

International data transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These international transfers are necessary to provide you with the full functionality of our App and to improve our services. We take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy and as per Applicable Law. 

Retention of personal information

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected and processed, in accordance with our retention policies, and in accordance with Applicable Laws or until you withdraw your consent (where applicable). To determine the appropriate retention period for your personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we use your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Security practices

We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of personal information. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of personal information.

Your Data Protection Rights

  • Right to Access and Receive a Copy of Your Data: You have the right to request copies of your personal data.
  • Right to Rectify Information: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
  • Right to Withdraw Consent: You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

Account Deletion 

You can delete your account at any time by going into the settings menu and selecting ‘Delete Account’. You may also delete your account by raising a request by emailing us at stan@hunch.in. Your account will be deleted immediately but it may take a little while for your Content to be completely removed from the App.


Other sites, mobile applications and services 

Our Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third-party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

Security of Personal Information

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Dispute Resolution 

PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY PROVIDE THAT YOU AND INKS TECHNOLOGY SERVICES PTE. LTD (“Company”). AGREE TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION.

Any dispute arising out of or in connection with these Terms, including any question regarding its interpretation or validity, shall be resolved by arbitration in Singapore administered by the Singapore International Arbitration Centre (‘SIAC’) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (‘SIAC Rules’) for the time being in force, which rules are deemed to be incorporated by reference in this section. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English. The appropriate courts located in Singapore will have exclusive jurisdiction over any appeals and the enforcement of an arbitration award.

Before arbitration, both parties will attempt to resolve disputes through mediation at the Singapore International Mediation Centre (‘SIMC’), following the SIAC-SIMC Arb-Med-Arb Protocol. Any settlement reached during mediation shall be referred to the arbitral tribunal appointed by SIAC and may be made a consent award on agreed terms.

Disputes will be resolved on an individual basis only. Class arbitrations, class actions, or any other representative proceedings are expressly waived. There will be no class arbitration or arbitration in which an individual attempts to resolve a dispute as a representative of another individual or group of individuals.

The arbitrator appointed shall not be bound by rulings in prior arbitrations involving the Company  but is bound by rulings in prior arbitrations involving the same User to the extent required by Applicable Laws. The arbitrator’s award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. This section shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

All rights and obligations hereunder will be governed by the laws of Singapore, without regard to the conflicts of law provisions of such jurisdiction.

The interpretation and enforcement of these Terms, and any dispute related to these Terms, or the Platform, will be governed by and construed and enforced in accordance with the laws of Singapore without regard to conflict of law rules or principles. Notwithstanding the above, any disputes related to our intellectual property rights may be brought in any court of competent jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our App after the Privacy Policy modification date will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.


Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at stan@hunch.in